Omni / Solutions
§ · The catalogue

What we build.

From sales pipelines to ESG reports, AI receptionists to custom mobile apps, OCR vision to internal workspaces. Pick where it bleeds. We build the cure.

§ 01 · What we automate

Six functions. One agent stack.

Every business hires to fill the same six gaps. Omni deploys the systems and / or agent stack beneath all of them, modular by design, so you start with the one that's bleeding most and add the rest as the ROI compounds.

Two layers we pick for you →The agent framework and the language model underneath it. We choose both per use case, based on your data, your cost profile and the task at hand. Voice, document extraction, code, multimodal · different tools win each fight. You never have to choose. We do.

01Sales & CRM

Sales agents that fill your pipeline while you sleep.

Scrapers hunt your ICP across the open web, social media platforms, paid databases and Google Maps (whatever is applicable). We enrich them in your CRM, send personalised outreach, and qualify replies via SMS, email or voice AI. Your reps mainly walk into conversations or calls that are already warm.

  • ICP scraping across web + paid DBs
  • Auto-enriched CRM, deduped, personalised
  • Voice-AI qualification before booking
  • Automated quoting and proposal send
02Customer Support

AI receptionists and call centers that never sleep.

Tier-one resolution handled by voice and chat agents. Tickets triaged. Customers routed. Follow-ups sent automatically. Your humans only see what actually needs a human.

  • 24/7 multilingual voice + chat reception
  • Every call logged and acted on in your CRM
  • Smart routing, escalation, follow-up sequences
  • Tier-one resolved without adding headcount
03Marketing & Content

An always-on content engine, including UGC for ecommerce.

SEO articles, multi-channel repurposing, brand-voice locked. Plus AI-generated UGC for ecommerce ad creative, product pages and lifestyle imagery, ready to ship to Meta and TikTok.

  • SEO content at scale, on-brand
  • Multi-platform repurposing
  • AI-generated UGC for ecommerce
  • Brand voice locked across every output
04HR & Recruitment

Sourcing, screening, onboarding, without the recruiter bill.

Inbound CVs triaged, ranked and screened by voice AI. Offers and onboarding packs auto-generated. Your team only meets candidates who have already been pre-qualified.

  • Inbound CV triage + ranking
  • First-pass voice-AI screening calls
  • Auto-generated offers and onboarding
  • Pipeline reported back into your ATS
05Operations & Admin

The boring half of the business, automated.

Invoices, expenses, meeting notes, internal requests, all picked up, processed and routed by agents. Your operators stop firefighting and start running the business.

  • Invoice and expense capture
  • Internal request routing
  • Meeting notes, summaries, actions logged
  • Recurring report generation
06Finance & Strategy

Live reporting and forecasting, no month-end wait.

Agents pull your numbers across every system into one dashboard, update in real time, flag anomalies, and run forecasting scenarios on demand.

  • Live management reporting
  • Forecasting and scenario modelling
  • Anomaly detection on spend
  • Board-ready dashboards on demand
7× qualified pipeline in 90 days
“Same headcount, same product. The agents do the unsexy half of sales while my reps close.”
Adrian, Head of Sales · B2B manufacturing
§ · The shift

We eliminate Manual entry.

Twelve things. The ones bleeding hours, margin and revenue out of mid-market operators. We close every loop until they stop.
§ 02 · Platform layer

Beyond agents. The full operating layer.

Workspaces, vision systems, custom apps, ESG reporting, AI search visibility. The pieces around your agents that make the whole company AI-first, not just one department.

+ 07 · AI WorkspaceCompany-wide

Plain-English commands across your entire stack.

One workspace for the whole company. Ask a question across your CRM, finance, support, ops and marketing data. Get an answer. Ask for an action. Get it done. Built on the agent stack that fits your business best. We pick the framework.

+ 08 · AI Search VisibilityLLMO / GEO / AEO

Get cited by ChatGPT, Claude and Perplexity.

AI Overviews appear in 45% of Google searches and pull traffic out of traditional SEO. We ship the infrastructure that makes your brand citable by LLMs: llms.txt, AGENTS.md, structured pricing, schema markup, agent-readable docs and a content engine optimised for GEO. Same playbook we run on this site, deployed into yours.

+ 09 · ESG & CSRDVertical

Sustainability reporting on autopilot.

CSRD eats months of finance and ops time across roughly 50,000 EU companies. Our agents pull Scope 1, 2 and 3 data from your ERP, energy meters, HR system and supplier records, format it to ESRS, flag anomalies and generate board-ready reports in hours. Auditor-ready logs by default.

+ 10 · App DevelopmentWeb + Mobile

iOS, Android and web apps, built to fit your business.

Customer-facing app, internal tool, dashboard, booking system, whatever you need. We design, build, plug it into your stack, and hand you the code. You own it. We keep operating it with you, or you take it in-house. No template lock-in. No app-builder platform that owns your data.

+ 11 · AI VisionOCR + CCTV intelligence

Cameras that see what your team can't watch every second.

Computer vision agents that monitor your CCTV in real time. Catch quality defects on the line. Track waste and theft in restaurant kitchens. Flag security anomalies before they escalate. Detect hygiene breaches in hospitality. Replace night-shift guards. Feed ESG metrics with real loss numbers. Augment your people, not replace them.

+ 36 moreAnd then some

More variations than the brochure shows.

What you see above is the catalogue. We've shipped 36+ more agent and system variations across specific industries and stack combinations. The audit tells us which one fits your business. Most of what we deploy never makes it onto a public page.
§ 03 · Why Omni

Four reasons this isn't another agency.

Plug in or build new

Whichever fits, you don't have to choose.

Most builds plug Omni in beneath the tools you already run. Salesforce, HubSpot, NetSuite, Zendesk, your data warehouse, your support stack. Same tools. We close the loop between them to make your company AI-first and your team up to 6× more productive. When a custom-built system genuinely fits better, we build that instead and you own every line. We tell you which path fits during the audit, not as part of a sales pitch.

Custom code. You own it forever.

Not built on Zapier. Not rented from a SaaS.

Every line of code, every prompt, every model config is yours. You can keep operating the stack with us, take it in-house, or hand it to your next vendor. It is an operational asset that follows the company. The kind of system that shows up as a material valuation driver in due diligence at exit.

No engineers required

If you can text, you can use Omni.

Your team talks to the agents through WhatsApp, Telegram, Slack, Microsoft Teams, email or whatever communicator they already use. No new app to learn. No training programme. Send a message, get an answer or get an action done. The model selection, prompts, infrastructure, evals and monitoring all sit on our side.

You don't think about hosting

We decide. You don't have to stress.

AWS, Google Cloud, your own VPS or on-premises. We pick what fits your data, regulation and cost profile, then own the operation. You get the output. The infrastructure decisions, the security posture, the upgrades · all on us. You never field a hosting question again.